Why use an RMI member?
Retail Motor Industry Federation (RMI) members pride themselves on providing high quality, value-for-money services to the motoring public.
RMI standards help our members serve you. They are continuously reviewed and updated to conform to changing legislation and market place expectations.
National Conciliation Service
Through RMI membership, RMI members and therefore their customers, have access to the National Conciliation Service (NCS).
The NCS is a certified, independent, automotive ADR provider that offers dispute resolution services to businesses and customers when disputes cannot be resolved through a business’ internal processes.
To contact the NCS, please call: 01788 538317
Or alternatively, you can write to the NCS via:
The National Conciliation Service
2-3 Allerton Road