Consultation Papers

Below is a full list of recent consultations that the RMI have submitted responses to. Alternatively, you can click on the links below to search for consultation responses relevant to a specific policy area, or search by date using the navigation to the right of the screen.

CLAIMS MANAGEMENT REGULATION: MINISTRY OF JUSTICE

The aims of this consultation are to develop closer and tighter relationships between the Claims Management Regulations Unit (CMR), the Financial Ombudsman Service (FOS) and the Legal Ombudsman (LO), whilst concentrating on addressing PPI claims. The Ministry of Justice is also looking to address the problem of CMC cold calling, as well as assessing the relationship between CMC’s and consumers, aiming to add a layer of transparency in the practices of CMC’s with consumers. The desired outcome is to enable consumers to understand fully understand the practices of CMC’s.  The NFDA is pleased with the proposed actions being taken to tackle malpractice from CMC’s. The NFDA has placed particular emphasis on any proposals concerning Payment Protection Insurance (PPI), as the motor industry has been heavily subjected to the poor practices of many CMC’s.

Click here to download the NFDA response



CONSULTATION ON THE IMPLEMENTATION OF THE CONSUMER RIGHTS DIRECTIVE 2011/83/EU: BIS

The consultation is focused on the discussion of the proposed methods and outcomes of the implementation of the Consumer Rights Directive (CRD). The CRD agreed by all European Member States in October 2011. Its aim is to ‘simplify and harmonise rules in a limited number of key areas, to encourage growth and raise consumer confidence in buying across boarders’. The RMI feel the proposed legislation is comprehensive and provides a clear framework for both businesses and consumers to abide and has only raised one concern over clarity.  

Click here to download the RMI response.


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