Consultation Papers

Below is a full list of recent consultations that the RMI have submitted responses to. Alternatively, you can click on the links below to search for consultation responses relevant to a specific policy area, or search by date using the navigation to the right of the screen.

CP15/39: RULES AND GUIDANCE ON PAYMENT PROTECTION INSURANCE COMPLAINTS

The National Franchised Dealers Association (NFDA) has responded to the Financial Conduct Authority’s (FCA) consultation paper on the rules and guidance on payment protection insurance complaints (PPI). The consultation paper sets out:

Consultation Paper sets out, and asks for views on, our proposals for:

  • a new rule that would set a deadline by which consumers would need to make their PPI complaints or else lose their right to have them assessed by firms or by the Financial Ombudsman Service
  • an FCA-led communications campaign designed to inform consumers of the deadline
  • a new fee rule on funding this consumer communications campaign
  • new rules and guidance on the handling of PPI complaints in light of the Supreme Court’s decision in Plevin v Paragon Personal Finance Ltd
  • the proposed deadline also to apply to PPI complaints falling within the scope of the proposed rules and guidance on Plevin

The NFDA is keen for the FCA to ensure that the communications campaign does not create a mass number of illegitimate claims and is informative and guided to help consumers, as well as firms. 

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