Published 17/09/2014 00:00:00 in Press Releases

The National Association of Bodyshops (NAB) has been contacted by a number of members regarding communications they have received from insurers and work providers who are seeking assurances relating to winter capacity.

NAB advises that caution be exercised when responding to such information requests, as members may find themselves committed should Britain experience a severe winter.

The NAB are concerned that bodyshops may be undeservedly punished for not being able to deliver repair capacity or courtesy cars that they have committed to without any corresponding guarantees from work providers.

The NAB recommends that members prepare their position should any of their insurer customers seek to secure winter repair capacity in the future, without any assurance on referred volumes.

Frank Harvey, Head of the NAB, comments, “This has been an unusual summer period in which a large proportion of our members have been operating at almost full capacity.

“With winter around the corner, it is unsurprising that insurers are trying to gauge what bodyshops are planning to do if they reach maximum work capacity.

 “However, with this in mind we believe it is unreasonable of insurers to expect a concrete answers from bodyshops when they themselves are unable to provide even approximate forecast of repair volumes for the period ahead.

“We have been receiving a considerable amount of correspondence from members who are concerned with the actions insurers may take if they are unable to proceed with repairs which have been referred to them.”

“The chief concern is the demand for hire vehicles once all courtesy vehicles have been exhausted.

“We would like clarity from the insurance networks on whether bodyshops will be subsidised for the expensive payments needed to purchase hire vehicles because they have been stretched over capacity.”

The NAB asks any of their members who are placed under pressure to commit to winter capacity and courtesy car provision to contact them as soon as possible if they have any concerns.

Any member wishing to discuss this in more detail or who has particular concerns should email NAB on NABconfidential@rmif.co.uk or call 0845 305 4230.




Rupal Rawal, Communications Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

Web: www.rmif.co.uk Email: rupal.rawal@rmif.co.uk

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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