IGA SEES RECORD RETENTION RATES AND MEMBER SATISFACTION FOR THE SECOND YEAR

Published 10/02/2016 00:00:00 in Press Releases

The Independent Garage Association (IGA) continued to grow last year and retained record numbers of members for a second year in a row.

Achieving retention of over 94% showed what a successful year the IGA had, with achievements for 2015 including receiving CTSI approval for the Trust My Garage consumer code scheme, developing a suite of three new technical training courses alongside the Diagnostic Specialist award, and reaching out to a record-breaking 1,600 people through 25 member events.

The IGA has also successfully lobbied and worked with government bodies on legislative issues such as access to manufacturer information and apprenticeship trailblazer, as well as continuing to lobby against the proposed change to a 4-1-1 MOT system for new cars.

IGA Director Stuart James commented, “The IGA achieved a great deal last year and member satisfaction is at an all-time high. Our focus for this year is to support our members with access to security technical information, drive the Government-backed Trust My Garage scheme to consumers, and provide top quality training for MOT testers through the new RMI Academy of Automotive Skills.”

 

ENDS

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