Independent garages react to manufacturer and dealer campaign

Published 08/04/2013 00:00:00 in Press Releases

The Independent Garage Association (IGA) has reacted strongly to the Society of Motor Manufacturers and Traders (SMMT) and National Franchised Dealers Association’s (NFDA) new ‘Minute Or Two’ MOT campaign stating that in their opinion it is a blatant attempt to drive business away from independent garages.

The SMMT have launched a new pre-MOT checklist for consumers in an effort to bring down failure rates but it appears designed to also drive aftermarket business to manufacturer main dealers.

The IGA believe that the new campaign only offers what the independent sector has offered to its customers for years.

Stuart James, IGA Director commented “The SMMT and NFDA have referred to a manufacturer guaranteed MOT as part of the campaign which is likely to be confusing to consumers.  There is only one MOT test which is regulated by VOSA and this fact needs to be clear to consumers.

“The manufacturer dealers are promoting ideas that have been common practice in independent garages for a long time.  If a small repair needs doing, such as a light bulb needs replacing, or the oil needs topping up, many independent garages will automatically do these repairs as a matter of good customer relations.  

“However it is good to see that manufacturer dealers are making efforts to embrace what the independent sector excels in.”

RMI ISDN line: 020 7637 0231
Tel: 020 7307 3422
Mob: 07825 097 697

The Retail Motor Industry Federation represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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