Published 21/01/2016 00:00:00 in Press Releases

The NAB has received a number of calls from members expressing their concerns regarding recent proposals to amend credit repair arrangements, that they have been asked to undertake on behalf of Redde plc (Helphire/Albany)” comments Frank Harvey, Head of the National Association of Bodyshops.

The NAB, which is the leading representative body for the UK’s automotive bodyshop repair sector,  has written to senior figures at Audatex UK Limited, Euro Car Parts Ltd and Redde plc, seeking clarification on the proposed contract amendments associated with work referrals sent to bodyshops by Helphire/Albany.

Harvey continues, “Our members have asked us, as their representative body, to seek assurances as to the precise nature of the contract amendments and to ensure that such protocols do not have the potential to mislead consumers and motor insurers.

“As a trade body, we have no way of assessing the accuracy of these concerns. However, we have approached all parties involved in order to seek clarification.”

To date, the NAB has received responses from Paul Sykes, Managing Director of Audatex UK, acknowledging receipt of NAB’s communication and advising that they would investigate the concerns raised by members. Martin Gray, CEO of Euro Car Parts/LKQ, has also contacted NAB and set out ECP’s position in terms of their relationship with both Audatex and Redde, (Helphire/Albany).

The NAB is hoping to receive a response from Redde (Helphire/Albany) imminently.

Harvey finishes, “We will continue to keep open and regular contact with the three organisations, in order to ensure that our members’ interest are represented at the appropriate level, as well as continuing to update our members".

Should any NAB members or non-members have any specific concerns regarding the contractual terms with which they have been asked to comply, require advice and guidance, please contact the NAB.




Rupal Rawal, Press Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

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The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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