Published 29/08/2014 00:00:00 in Press Releases

The National Association of Bodyshops attended at the invitation of Ageas, their solution centre’s briefing at the Ageas offices in Eastleigh on the 20 August.

Prior to the briefing, Ageas circulated a note to its solution centre inviting questions to be raised at the meeting. For the solution centres not wishing to submit questions directly, Ageas asked the NAB to be a conduit for those questions.

NAB received a significant number of questions which were anonymised and submitted to Ageas prior to the briefing session.

Frank Harvey Head of the NAB, made the following comments, “It was pleasing to see that all of the questions submitted to Ageas were responded to at the meeting.

“Many of the questions presented to Ageas revolved around their relationship with Halo, the smart repair business. Repairers wanted clarity on the relationship between Ageas and Halo.

“Understandably, Ageas solution centres were concerned with work allocation if Ageas had a close working relationship with Halo. We believe the answers Ageas provided has gave some clarity, if not comfort, to assembled repairers”.

In addition to the questions surrounding Halo, NAB asked a number of questions regarding the new audit process Ageas had been piloting and the link between this new audit regime and the rise of Halo.

Harvey explained, “We felt it was important to gain an early understanding of the new audit process and the drivers behind it.

"We look forward to hearing more on the new audit and what it means for repairers in the future.”

For a full list of the questions put to Ageas and their responses follow this link.




Rupal Rawal, Communications Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

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The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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