Published 15/01/2015 00:00:00 in Press Releases

The National Association of Bodyshops (NAB) has recently written to leading motor insurance claims management companies (CMCs), in the wake of ongoing market speculation and uncertainty over the future of some who outsource vehicle body repairs following an accident.

The letter from Frank Harvey, Head of NAB, poses a number of detailed questions about payment terms and methods used by CMCs to handle clients’ funds in order to establish what financial risk (if any) bodyshops and consumers may have when dealing with them.

Frank Harvey comments, “Many bodyshops have been left as unsecured creditors through previous failures of motor insurance claims management companies.  This has not only financially damaged their businesses, but it has also triggered collateral reputational damage with consumers and insurer clients.  Unpaid debts for repairs that have been carried out following previous failures have run into tens of millions of pounds.

“I hope that the response we receive enables us to provide some reassurance to our members, that any money owed to bodyshops for vehicle repairs is being held in separate ring-fenced client accounts.

“The NAB wants to see a change in legislation, where vehicle insurers are responsible for the debts incurred by intermediary claims companies they use. We are currently lobbying government and its agencies, insurers and the CMCs to reform relationships between insurers and those involved in motor insurance claims.”



NOTES TO EDITORS: Please click here to download a copy of the NAB letter issued to CMCs.

Rupal Rawal, Communications Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

Web:  Email:

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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