Published 24/09/2014 00:00:00 in Press Releases

The National Association of Bodyshops (NAB) welcomes the long-awaited Competition and Markets Authority’s final report into the Private Motor Insurance market published today. 

However, NAB says there is still much work to be done to prevent consumer detriment that arises from the unethical behaviour of some motor insurers and claims management companies that contributes to the market being identified as “dysfunctional” by the CMA.

“NAB welcomes the conclusion of the CMA’s two year study, but we fear many of the areas of market distortion and dysfunctional behaviour that adversely affect consumers and which we have highlighted throughout this investigation, and previously to the Office of Fair Trading, are certain to persist,” warns Frank Harvey Head of the National Association of Bodyshops. 

“NAB will continue to highlight these and any other deficiencies while working with the CMA, OFT, government departments and the motor insurance industry to help bring about best possible outcomes for motorists.”




Rupal Rawal, Communications Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

Web:  Email:

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

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