Published 03/11/2015 00:00:00 in Press Releases

The National Conciliation Service (NCS) has today launched its new website -

The site, which is interactive and user-friendly, has a fresh design and modern layout providing users with a significantly enhanced digital experience. 

Website features include; NCS subscriber search tools, NCS process details, as well as offering users the ability to submit their complaints online. 

The NCS is an Alternative Dispute Resolution (ADR) scheme, accredited by the Chartered Trading Standards Institute under the Alternative Dispute Resolution for Consumers Disputes (Competent Authorities and Information) Regulation 2015. 

ADR is being encouraged by the Government as a cost effective way of dealing with consumer disputes that cannot be resolved between a business and a consumer. 




Rupal Rawal, Press Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

Web:  Email:

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.


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