Published 17/11/2016 00:00:00 in Press Releases

RMI Bodyshops (NAB & VBRA) met with a group of leading UK insurers today (17 November 2016) to discuss information relating to the potentially serious breach of repairer management systems confidentiality, and the apparent release of personal data to third party legal firms and accident management companies.

Market intelligence was shared with insurers regarding the live investigation by UK authorities in conjunction with RMI Bodyshops. The information consisting of motorists personal data - including phone numbers and addresses, has been unknowingly accessed by third parties not involved in the repair of the vehicle.

Jason Moseley, RMI Bodyshops Director comments, “This is the first of many positive steps we are taking in resolving the issues that have arisen from this potentially serious data breach. Both bodyshops and insurers are experiencing reputational issues with customers who believe this data has been knowingly passed on. This is simply not the case.

“We must stand together to eradicate this practice that is highly dilutive to customer confidence in our sector. This is a great opportunity to show a united front and set some actions from two critical parts of the sector.

“It is extremely important for bodyshops to be part of a professional, affiliated trade association. By pooling our member resources we are able to leverage our voice and address major market issues such as this.”




Rupal Rawal, Press Officer
Tel: 020 7307 3412
Mob: 07528 977 157
Press Office direct line: 020 7307 3422
Press Office fax: 020 7307 3406

Web: www.rmif.co.uk  Email: rupal.rawal@rmif.co.uk

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.

Back to Articles
Back to Articles


This site uses cookies. Some cookies are essential to ensure our website works for you in the best possible way. You may delete and block all cookies from this site, but parts of the site may not work. To find out more about cookies on this website and how to delete cookies, click here to see our cookie statement.