is delighted to launch a new series of ‘hands-on’ guides to provide franchised
dealer members with straightforward, operational guidance on the main issues
affecting them”, said Sue Robinson, Chief Executive of the National Franchised
Dealers Association (NFDA), which represents franchised car and commercial
vehicle retailers in the UK.
After analysing daily legal enquiry reports, NFDA has launched a
new series of operational guides covering some of the key areas which have been
of particular concern to members.
primary objective is to understand some of the issues members are facing and to
produce simple and easy-to-digest guides, offering fundamental and relevant
information about the legal requirements in the motor industry.
first guide focuses on ‘Distance Selling’, an issue which is currently of
particular relevance to dealers as showrooms must remain shut during the
lockdown. Over the coming months, NFDA members will have access to a series of
‘Hands-On Guides’ covering key areas such as General Data Protection
Regulations (GDPR) as well as HR issues.
guides are broken down into the following sections:
the issue is
businesses need to do
happens if businesses do not follow the guidance
to additional guidance available online
Robinson, NFDA Chief Executive, continued: “NFDA understands that not all
franchised dealers may have the time or the trained staff to follow the
extensive legal updates in the automotive retail sector, as a result, we are
breaking down the information available, offering the most significant parts to
our members in a simple, user-friendly format.
the guides are designed for the easy access of dealers, NFDA will continue to
offer additional, detailed guidance and case studies through our dedicated
member area on the website as well as regular, member bulletins.
members have access to the NFDA legal helpline, as well as a number of industry
experts should they require further assistance or information. We continue to
encourage our members to contact us directly with any queries they may have, as
regulations remain very fluid.”
About the RMI
The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.