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88% of independent garages offer vulnerable MOT customers pick up service

IGA 15/01/2021

A survey carried out by the Independent Garage Association (IGA) has revealed that 88% of independent garages are currently offering an MOT collection and delivery service for clinically extremely vulnerable and self-isolating people.

The survey, carried out this week on behalf of the Driver and Vehicle Standards Agency (DVSA), also found that out of the 12% of garages who do not currently offer this service, two-thirds would be prepared to if the customer was vulnerable.

Stuart James, IGA Chief Executive, states: “These statistics show yet again that the independent garage sector is able to safely meet the needs of vulnerable customers when they are isolating and need to MOT their car, which reinforces the Government’s decision not to enforce another MOT extension. The IGA has carried out many hundreds of COVID-19 Compliance Audits in garages across the country in support of the Government’s drive to eradicate this virus.

“Independent garages have proven to be safe places for local communities to drop off their cars for MOTs, servicing and repairs, so that even our most vulnerable members of society can safely keep their vehicles roadworthy.”

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About the RMI

The Retail Motor Industry represents the interests of operators in England, Wales, Northern Ireland and the Isle of Man providing sales and services to motorists and businesses. The RMI has a formal association with the independent Scottish Motor Trade Association which represents the retail motor industry in Scotland.